What telehealth involves
A qualified professional may assess or follow up with you using secure video when appropriate. The provider decides whether remote care is suitable and may recommend an in-person evaluation. Virtual assessment does not replace every physical examination.
Location and identity
You must report the US state where you will physically be at the appointment. The provider must verify your location and identity at the visit and hold current authorization for that state and service scope.
Risks, benefits and alternatives
Telehealth can improve convenience, but technology can fail, privacy may be affected by your environment, and a remote examination has limits. Alternatives include in-person care where available. No particular clinical outcome is promised.
Privacy, recording and technical failure
Use a private location and a supported device. Consultations are not recorded or transcribed by default. Any future recording requires separate consent and review. If a connection fails, use the configured support channel or arrange an alternative with the provider.
Voluntary consent
You may ask questions and decline or withdraw consent before the encounter. Consent does not guarantee access or waive consumer rights. The accepted version and time are recorded in your account. [State-specific disclosures and care contact: review required.]
